07-20-2015, 06:51 AM
Basically we had to use a plugin to convert phpBB passwords to MyBB to let people use the passwords they had before. However, the plugin doofed, resulting in some passwords working, some passwords being converted over and over again, hence password reset or manual reset via Admin CP not working for these people.
The plugin has been turned off ages ago, so it should be possible to use the Password Reset function to get a new one via forum email and log on.
If anyone reading this is still having a problem (or you contacted us before and still have issues/didn't get a reply), please use the Contact Us form and shoot us an email. However, keep in mind that for security purposes, we will give assistance only if your email corresponds the email associated with the account.
The plugin has been turned off ages ago, so it should be possible to use the Password Reset function to get a new one via forum email and log on.
If anyone reading this is still having a problem (or you contacted us before and still have issues/didn't get a reply), please use the Contact Us form and shoot us an email. However, keep in mind that for security purposes, we will give assistance only if your email corresponds the email associated with the account.
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